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Key Responsibilities:
- Meets and greets students & returning clients
- Books client appointments
- Books student assessments & appointments
- Processes client & student sales including merchandise & session packages
- Maintains positive client relations with existing clientele through face-to-face contact, phone calls & mail-outs
- Oversees studio maintenance including studio cleaning, paper towel, soap and shampoo replenishment, towels, lights, plants and liaises with Northam to solve maintenance issues
- Completes studio mail-outs including newsletters,
info-packs & holiday cards
- Informs staff, students & clients of studio policies
- Maintains the client file system
- Completes studio sales tracking for studio manager & accounting department
- Refills DVD carousel, make sure mats, fitness circles & other equipment sold in studio are available
- Provides the highest level of customer service at all times
- Prior to course, make sure materials are in stock. Advise Studio Manager when items are out of stock and places order to re-stock
- Provides the highest level of customer service at all times
- Report to studio supervisor
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Qualification & Skills:
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Sales and client relationship experience
- Genuine drive and enthusiasm
- Exceptional communication with a proven track record of building and establishing long-term relationships
- Strong background with Microsoft office
- Strong organizational skills
- Ability to multi-task
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The Organization:
STOTT PILATES®, a subsidiary of Merrithew Corporation, is an award-winning company that has grown exponentially over the past five years. Recognized for its best-in-class fitness brand, the Toronto-based company has established a leadership position internationally in the emerging wellness revolution as the only full-service Pilates company in the world.
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What we offer our employees:
- Challenging and stimulating assignments
- Pleasant and flexible work environment
- Competitive salary
- Casual Dress
- Comprehensive health and dental insurance package
- STOTT PILATES exercise classes
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To Apply:
If you believe that this describes you, email your cover letter, resume and salary expectations to jobs@stottpilates.com No phone calls please. We thank all applicants; however, only those being considered will be contacted.
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